Here are the two emails guaranteed to make the Video Star support crew wince:
“I keep getting error messages saying I need more space, but I don’t have any.”
“Oh no! I just deleted a music video that I worked on for the last three days straight! Can you help me???”
Yikes! Sadly, in most cases there’s not much we can do about either of these situations.
In Video Star you can backup to iCloud.
Tap on iCloud
Tap on iCloud Drive
Slide Switch on
Also make sure Video Star’s switch is turned on as well.
In Video Star, when you are on the main screen, you will see two cloud button. The one on the video projects is the iCloud Backup Status button.
Tapping on it shows you when the video was copied to the iCloud, and how many copies there are in the iCloud, unless it never was. To upload it, just tap on Yes.
Remember the size of your video will determine how long it takes for the video to upload. Each time you send a project to iCloud, it creates a new version so you can backup different version of the same video, in case you are working on a project and want or need to go back to a previous version of it. Don’t exit out of Video Star while you are backing up your video because it will interrupt the progress and not backup properly. So one way to do it so it does not interfere with your using of it, is set Video Star to backup your video just before you go to bed.
Once the video is backed up, the icon will change to a grey color indicating that there have not been any changes since it was last backed up.
You are probably saying “that’s great but how do I get it back?” Well, that is just as easy. Tap on the iCloud Backup Restore button.
It will show you a list of your videos, to download one, just tap on it. It won’t replace your current video, it will create a new version of it. To delete the projects from iCloud, tap edit, tap the minus button, tap delete. Remember if you delete it from the iCloud and don’t have a copy on your device or anywhere else, it will be gone forever.
All Apple IDs come with a free 5gb, which is not a lot if you have a lot of videos, but you can either save just the most important videos, or you can upgrade the storage from Apple. To do so go here: https://support.apple.com/en-us/HT201238
To learn more about iCloud backup, check out the iCloud Backup Tutorial to learn how to use it.
If you don’t want to backup to the iCloud, you can always use the iTunes File Sharing. To use it, connect your iOS device to a computer over USB, or if you enable Wi-Fi syncing, you’ll be able to transfer video projects in and out of Video Star using the File Sharing area of the Apps tab.
iTunes File Sharing
After you hook up the device to a computer and fire up iTunes you’ll see the device … in this case “jPhone” in the left sidebar under Devices (step 1). Click the Apps title at the top (step 2) and scroll down to the File Sharing section (step 3) and scroll the apps list until you see Video Star (step 4).
The right side, under Video Star Documents, will show a list of your video projects. The names are a little longer than you are probably used to seeing, since we added the date and time it was created.
Whenever you get a chance you should save a copy to your computer. In other words, a backup! Highlight one or more of the video projects and then click the “Save to…” button to pick a location and save them to your computer. You could save finished projects to one folder on your computer and then reserve another folder for projects you are still working on.
Now that they are backed up you can open Video Star and delete some of your older video projects. This frees up space, giving you room to make even more. (NOTE: see PC issues below before deleting)
Restoring from a Mac
Let’s say your best friend comes over and you’re like, “You didn’t see that awesome video I made last month?” and then you remember that it wasn’t uploaded to YouTube, you removed it to get more space, but it’s been backed up to your computer. No problem. Hook up the device to your computer again and go to the Video Star Documents section. This time, instead of hitting “Save to…” you’ll want to click the “Add…” button, find your awesome video project backup on the computer, and open it. This copies it back to Video Star. The next time you start the app you’ll be able to use it like it was never gone (see note below).
Restoring from a PC
Because the Windows version of iTunes works a little differently, restoring a project from a Windows PC involves an extra step. When a Video Star project is saved to the computer using “Save to…” in iTunes, a folder with a name like “20121217113458_SongName.pkg” will be created. To restore the folder back to your device, this folder must first be converted into a single ZIP file, and then added to iTunes using the “Add…” button. Video Star will automatically unzip any ZIP files and re-create the project package.
So, here are the steps to restore a project folder on Windows to your device:
- Locate the project folder on your Windows hard drive.
- Right-click the folder and choose “Send to | Compressed (zipped) Folder.” A compressed file with a .zip extension will be created.
- Connect your device and start iTunes for Windows. Select the device, select the Apps category, and scroll down to the “File Sharing” section.
- Now select Video Star in the apps list under “File Sharing.”
- Drag the zip file created in step 2 into the right-hand window titled “Video Star Documents” as shown:
- That’s it! When Video Star is started up, it will convert the zip file back into a project package file, and you will be able to continue working on your project.
Now this is a more advanced feature and probably doesn’t apply to most people, but let’s say you are shooting your Video Star videos on your iPod most of the time (school, vacation trip, etc…) but when you are at home you sometimes want to use the family’s iPad. Believe it or not you can restore a project saved from you iPod right onto your iPad (and back). Of course both devices should use the same iTunes account so you have access to all of your purchased effects (see Restoring Past Purchases).
That’s it, a super simple feature, but one that can save your videos and save space at the same time: Enjoy!
Check out this tutorial, to see how it is done.
Sometimes, after restoring a project, you might not see it show up in Video Star right away. The best thing to do after restoring a video project is to restart Video Star:
If you are using an iOS 6 or older iOS,
- press the home button to leave Video Star
- double tap the home button, icons slide up to reveal “running” apps
- tap and hold Video Star until you see a red “-” (NOT a red ‘x’)
- tap the little “-” icon and the app will quit.
- restart Video Star
If you are using an iOS 7 or newer iOS,
- press the home button to leave Video Star
- double tap the home button, and the screen will slide up showing the opened apps
- tap and slide up Video Star
- restart Video Star
- check out this video to see an example.